Thunder Power RC News July 10, 2007
In their ongoing effort to excel in customer service, Thunder Power RC has launched an online Return Merchant Authorization (RMA) request form. Customers can now go to www.thunderpowerrc.com, click on the Support/FAQs link, then click the RMA/Return Authorization Form button. If you have had your Thunder Power lipoly battery, charger, battery or ESC for 90 days or less it may still be covered under Thunder Power RC’s warranty. Thunder Power RC’s online RMA form will ask for the customers order information and let them detail exactly what is wrong. Up to 5 products can be submitted at a time. Once the customer submits the online RMA form, Thunder Power RC will contact them with further instructions and details on mailing in their products for repair/return/exchange/warranty. Customers: be sure to have your order number and order confirmation receipts handy when they call or email you.
Thunder Power RC products purchased from Draganfly Innovations Inc. may be serviced directly via Thunder Power RC. The exceptions are special order batteries, unused regular stock batteries coming back for refund or special batteries for our Draganflyer RC helicopters. Draganfly Innovations Inc. will warranty these special batteries via our normal RMA method. Please see our Return Policy.
Thunder Power RC’s new online RMA form will reduce the amount of time it takes to get your Thunder Power RC product serviced and repaired. Please feel free to email or call us at 1-800-979-9794 / 306-955-9907 if you have any questions.
Draganfly Innovations Inc. is one of the top Thunder Power RC distributors on the Internet. Buy a Thunder Power RC Lipo Pack today and experience the difference a lighter, more powerful lipo battery makes to your RC electric helicopter, airplane, or car. Order today and receive FREE Shipping anywhere in the world for all Thunder Power RC products including lipo battery packs, lipo chargers, balancers and accessories.
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© Draganfly Innovations Inc.
Phone: 1-800-979-9794 / 306-955-9907
Email: info@rctoys.com
Web: www.rctoys.com
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