How To Shop Online at www.RCToys.com

How do I shop here and purchase the products I want?

All our products are listed in specific categories. You can use the top navbar to locate the category you wish or use the navigation links on the left side of most pages. The left navigation is not displayed on the My Cart page or Checkout pages. For example click R/C Helicopters the click Bladerunner and all the Bladerunner products will display. Click the More Info link to get to that product’s page if you wish to see a detailed description, technical information, customer reviews and related parts and accessories for that product. Sometimes there are additional images and videos specific to that product on the product page as well. Once you find a product you would like to purchase, click the “Add to Cart” button and it will be added to your shopping Cart. Keep adding products to your Cart until you have all the products you desire then click the “Checkout” link near the shopping cart icon on all the pages or click the “My Cart” link and view all the products in your Cart. On the My Cart page there is a “Proceed to Checkout” button as well as the “Checkout” link. Click either the button or the link to begin the checkout process. All the Checkout steps are secure pages that are encrypted between our Web server and your computer so they are safe. The first Checkout step involves you providing Shipping and Billing information. The second Checkout step involves you choosing your Shipping and Payment methods as well as giving you the option to redeem a Gift Certificate and/or Coupon you may have. The third Checkout step involves you providing your payment information and paying for your order. Once you have paid you will receive an order thank you page with a summery of your order. You can print that page for your records. We will also get back to you via phone or email with a tracking number for your order.

How do I add a product to My Cart?

To add products to your Cart you need to find a product you like and click it’s “Add to Cart” button. You will find products on the category, product and search pages. For a brief overview of how to find products see the “How do I shop here and purchase the products I want?” help topic above.

How do I change the quantity of items in My Cart?

To change the quantity of items in your Cart you need to first click on the My Cart link to get to your Cart page. If you have products in your Cart a listing of all the products in your Cart will be displayed, otherwise you will see a message that says “There are no products added to your Cart yet”. Next to each product will be a quantity box that displays the number of each item in your cart as well as an “Update Qty.” button. Change the quantity displayed to the number you desire of that product then click the “Update Qty.” button for that product.

How do I delete/remove items in My Cart?

To change the quantity of items in your Cart you need to first click on the My Cart link to get to your Cart page. If you have products in your Cart a listing of all the products in your Cart will be displayed, otherwise you will see a message that says “There are no products added to your Cart yet”. To remove a product from your Cart click the “Remove” button belonging to that product.

There is no “Checkout” link displaying now. How do I checkout?

The “Checkout” link will display next to the shopping cart icon near the top right of all non-checkout pages under the main navigation bar only when you have at least 1 product in your Cart. Once you have at least 1 product in your Cart there will also be a “Proceed to Checkout” button on your My Cart page right under where it says SubTotal: and above where it says “Calculate Shipping”.

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Phone: 1-800-979-9794 / 306-955-9907
Email: info@rctoys.com
Web: www.rctoys.com
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